We are available 24 hours a day, seven days a week to assist you. For instant access to a customer service specialist who can schedule a pickup, provide a quote and answer questions, try YRC Freight Live Chat. Our Customer Service Center is just a phone call away at
1-800-610-6500.
If you'd like to begin doing business with YRC Freight, set up an account.
Click here to ship right away without setting up an account.
Obtain contact information from the list below to ask questions or get help with technical problems on our site.
Please click here to provide feedback about our site (non-customer service or shipment-related comments).| Shipping | |
| Questions about your cross-border Canada shipment? | Contact a YRC Freight Border Ambassador |
| Questions about your cross-border Mexico shipment? | Contact a YRC Freight Border Ambassador |
| Need rates, transit times or have general shipping questions? (U.S. and Canada Shipments) | Call your Customer Service Center |
| Need rates, transit times and documents for global shipments? | Global Hotline 1-800-468-5739 or webyrc@yrcfreight.com |
| Expedited and guaranteed? | Call 1-800-610-6500, option 4 |
| Want volume rate quotes? | Call YRC Freight Volume Sales: 1-800-610-6500 |
| Want Exhibit Service info? | Call our Exhibit Coordinators: 1-800-531-3976 or email: Exhibit.Services@yrcfreight.com |
| Need access to information by phone? | Automated Voice Response System: 1-800-762-3929 |
| Questions about your shipment or shipping documents after viewing the status? Need a proof of delivery faxed? |
webyrc@yrcfreight.com |
| Want to mail a payment to us? | Find payment mailing address |
| Before emailing, please be sure that you have already visited Shipping Documents, our online tool that allows you to view, print or request a fax for bills of lading, weight and inspection certificates and delivery receipts. | |
| Website-Related | |
| Forgot your my.yrc password? Questions about logging in or registering? | ecomm@yrcfreight.com |
| Trouble viewing a page or printing? Receiving an error message? | Call our Technical Support Hotline: 1-800-548-0435 or email: ecomm@yrcfreight.com |
| If you encounter one of the problems mentioned above, close all your browsers, open a new browser and log in again. If the problem persists, contact us as indicated. | |
| Give us feedback about our websites: yrcfreight.com and my.yrcfreight. | Fill out form |
| Miscellaneous Questions | |
| Do you need to verify employment of former YRC Freight, Yellow or Roadway drivers? | View Contact list. |
| Do you have comments about our driving? | Complete our How are we driving? online form. |
| YRC Freight Departments and Contacts | |
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Accounts Payable Accounts Receivable Border Ambassadors—Mexico Customs Clearance Canada Cargo Claims Credit Customer Service: U.S. shipments ONLY Global Customer Service (shipments outside continental United States) Exhibit Hotline Service for cold-sensitive products - Freeze Protection In-bond Shipments Invoicing Media Relations Overcharge Claims Safety YRC Freight Time-CriticalTM Services Truckload YRC Freight Corporate Office YRC Worldwide Inc. |
For all other inquiries (positive feedback, general statements, etc.) please email us.
