Call our 24x7 Customer Support Center at 1-800-610-6500 or your service center.
If you'd like to begin doing business with YRC and set up an account, click here.
If you'd like to ship right away without setting up an account, click here.
If you have a question or are having technical problems with an online tool on either yrc.com or my.yrc.com, look in the list below for specific contact information.
If the numbers listed below don't fit your need, please email us or call your Customer Support Center so we may better assist you.
View a list of contacts.
SHIPPING |
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| Questions about your shipment moving across the Mexican border? | Contact a YRC Border Ambassador |
| Need rates, transit times or have general shipping questions? (U.S. and Canada Shipments) | Call your Customer Support Center |
| Need rates, transit times and documents for global shipments? | Global Hotline 1-800-468-5739 or webyrc@yrc.com |
| Expedited Precision™ and Guaranteed Precision™? | Call 1-800-610-6500, option 4 |
| Want volume rate quotes? | Call YRC Volume Sales: 1-800-610-6500 |
| Want Exhibit Service info? | Call our Exhibit Coordinators: 1-800-531-3976 or email: webyrc@yrc.com |
| Need access to information by phone? | Automated Voice Response System: 1-800-762-3929 |
| Questions about your shipment or shipping documents after viewing the status? Need a proof of delivery faxed? |
webyrc@yrc.com |
| Want to mail a payment to us? | Find payment mailing address |
| Before emailing, please be sure that you have already visited Shipping Documents, our online tool that allows you to view, print or request a fax for bills of lading, weight and inspection certificates and delivery receipts. | |
WEBSITE-RELATED |
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| Forgot your my.yrc password? Questions about logging in or registering? | ecomm@yrc.com |
| Trouble viewing a page or printing? Receiving an error message? | Call our Technical Support Hotline: 1-800-548-0435 or email: ecomm@yrc.com |
| If you encounter one of the problems mentioned above, close all your browsers, open a new browser and log in again. If the problem persists, contact us as indicated. | |
| Give us feedback about our websites: yrc.com and my.yrc. | webmaster@yrc.com |
MISCELLANEOUS QUESTIONS |
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| Are you a supplier who wants to register with us? | Go to the YRC Worldwide corporate website. YRC is a subsidiary of YRCW. |
| Do you need to verify employment of former YRC, Yellow or Roadway drivers? | View Contact list. |
| Do you have comments about our driving? | Complete our How are we driving? online form. |
| Do you have stock certificate and share questions? | Call Mike Lang (Investor Relations): 440-239-7350 |
| Do you need information on corporate giving? | Email Patti.Huth@yrcw.com |
YRC DEPARTMENTS AND CONTACTS |
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YRC Corporate Office
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