We are available 24 hours a day, seven days a week to assist you. For instant access to a customer service specialist who can schedule a pickup, provide a quote and answer questions, try YRC Freight Live Chat. Our Customer Service Center is just a phone call away at
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Obtain contact information from the list below to ask questions or get help with technical problems on our site.Please click here to provide feedback about our site (non-customer service or shipment-related comments).
|Questions about your cross-border Canada shipment?||Contact a YRC Freight Border Ambassador|
|Questions about your cross-border Mexico shipment?||Contact a YRC Freight Border Ambassador|
|Need rates, transit times or have general shipping questions? (U.S. and Canada Shipments)||Call your Customer Service Center|
|Need rates, transit times and documents for global shipments?||Global Hotline 1-800-468-5739 or
|Expedited and guaranteed?||Call 1-800-610-6500, option 4|
|Want volume rate quotes?||Call YRC Freight Volume Sales: 1-800-610-6500|
|Want Exhibit Service info?||Call our Exhibit Coordinators: 1-800-531-3976 or email:
|Need access to information by phone?||Automated Voice Response System:
|Questions about your shipment or shipping documents after viewing the status?
Need a proof of delivery faxed?
|Want to mail a payment to us?||Find payment mailing address|
|Before emailing, please be sure that you have already visited Shipping Documents, our online tool that allows you to view, print or request a fax for bills of lading, weight and inspection certificates and delivery receipts.|
|Forgot your my.yrc password? Questions about logging in or email@example.com|
|Trouble viewing a page or printing? Receiving an error message?||Call our Technical Support Hotline: 1-800-548-0435 or email:
|If you encounter one of the problems mentioned above, close all your browsers, open a new browser and log in again. If the problem persists, contact us as indicated.|
|Give us feedback about our websites: yrcfreight.com and my.yrcfreight.||Fill out form|
|Do you need to verify employment of former YRC Freight, Yellow or Roadway drivers?||View Contact list.|
|Do you have comments about our driving?||Complete our How are we driving? online form.|
|YRC Freight Departments and Contacts|
Border Ambassadors—Mexico Customs Clearance
Global Customer Service (shipments outside continental United States)
Service for cold-sensitive products - Freeze Protection
YRC Freight Time-CriticalTM Services
YRC Freight Corporate Office
YRC Worldwide Inc.
For all other inquiries (positive feedback, general statements, etc.) please email us.