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| Strategic Update |
"With more than 160 combined years of moving big shipments and 38,000 transportation professionals, YRC represents the most collective expertise in the industry," said Bill Zollars, chairman, president and CEO of YRC Worldwide. "More customers rely on YRC for large shipments than any other provider, and one integrated network allows for even greater coverage and shipment density. By integrating Roadway and Yellow, we gain efficiencies and capabilities that position us to support our customers now and as the economy improves."
"The visual identity for YRC features the highly recognized and trusted orange of Yellow and blue of Roadway," said Greg Reid, executive vice president and chief marketing officer for YRC Worldwide.
"Back in the 1920s and '30s, Yellow and Roadway established themselves as innovators, the companies that led the developing transportation industry," said Reid. "Today, that reputation for innovative excellence and heavyweight expertise carries forward with the new brand name. YRC expresses the combined strength of Yellow and Roadway, and represents our integration of networks, services and capabilities."
| Integration Announcements |
The marketplace is changing. So are we.
Last September we shifted into high gear to accelerate the integration of the Yellow Transportation and Roadway networks. Since then, we've been working to bring a new company with new capabilities to a marketplace looking for new transportation solutions.
On March 1, 2009 we are YRC: a unified team with heavyweight-shipment expertise, a comprehensive network with capabilities from next-day to transcontinental to intermodal, and more service centers closer to more customers than any other providers in our industry.
We combined the best of Yellow and Roadway to create YRC.
The changes promise to continue--and we promise to keep you up-to-date.
As part of the integration of Yellow Transportation and Roadway into YRC, we are pleased to bring you an immediate advantage with yrc.com.
Soon to be released, yrc.com will replace roadway.com and myyellow.com. If you are a registered user of the password-protected shipping tools my.roadway.com and/or myyellow.com, you will soon be able to use my.yrc.com for all of your shipping needs without registering again.
my.yrc.com delivers several benefits enabling you to:
So when does the new site become available?
For roadway.com and my.roadway.com users, your existing my.roadway password will enable you to access my.yrc.com beginning February 2, 2009.
For myyellow.com users, your existing myyellow user name and password will enable you to access my.yrc.com beginning March 2, 2009. Until then, please continue to use myyellow.com.
For my.reimerexpress.com users, there is no change at this time.
If you have a question, feel free to contact webFAQs@yrcw.com.
| Helpful Hints |
1. SCAC CHANGE: Our Standard Carrier Alpha Code (SCAC) changes March 1, 2009. Yellow Transportation (YFSY) and Roadway (RDWY) become YRC. YRC will be using the "RDWY" SCAC on March 1, 2009 and beyond. If you use the SCAC for internal systems or processes, be sure to inform your internal stakeholders or supply chain partners. For Reimer Express the SCAC will remain REIM.
2. YRC CUSTOMER SUPPORT CENTER: Come to expect the same great level of customer service you do today with the YRC Customer Support Center. You will utilize the same Yellow and Roadway phone numbers you use today to be connected to a YRC Customer Support Center expert. In addition to the enhanced Interactive Voice Response (IVR) customer support system, you also have the following options to self-serve: web, Live Chat, email or fax.
3. YRC EDI SYSTEMS: If you currently use either the Yellow Transportation or Roadway or Reimer Express EDI systems, you'll find our EDI and technology teams have been working to complete any new set-ups and testing that might be required. If you have a question, feel free to contact EDIHelp@YRCW.com.
The same great people, services, solutions, and systems you are used to with enhancements, advancements, and additions to our capabilities communicated to you every step along the way.
Four Things to Know About YRC
What It Means to You
