Work more efficiently and effectively with a dashboard view of all YRC Freight shipping activity from dock to door. These YRC Freight shipping tools are simple to use and customize, helping you create a personalized site to manage every aspect of your shipping operations, including easy access to freight shipping rates.
Register now to access my.yrcfreight.com and take advantage of the customization and personalization options. Not convinced? View our user-friendly tutorial, which provides a clear, quick overview of registration, navigation and the tools available on my.yrcfreight.com.
You must be registered for my.yrcfreight to use these secure and personalized tools.
**Viewing PDFs Requires Acrobat Reader. Download a free copy.
| Personalizing yrcfreight and my.yrcfreight | |
|---|---|
| Customize yrcfreight and my.yrcfreight to your needs: | |
Customer Location List:View, update and create new lists of your customer locations. |
Find a Terminal:Enter your ZIP or postal code to find your terminal. |
Pricing and Quoting |
| Check rates for standard and expedited LTL shipping services. | |
Pricing, Tariff 100:Review rules and conditions regarding our shipping services. |
Rate Quote:Obtain standard, guaranteed, expedited and/or truckload shipping rates and quotes based on your personal pricing program. |
Your Pricing Program:Display your pricing programs for one or more locations. |
Rate Quote File Folder:Use a date or date range to search for a specific quote ID. |
Rating & Routing:Tell us about your shipment to receive a quote based on list freight shipping rates. |
Bill of Lading and Pickup |
| Arrange a pickup or use our online bill of lading application to create your bill of lading and automatically arrange your freight pickup—all in one tool. | |
Create Bill of Lading:Quickly create your bill of lading (BOL), save templates and drafts, and automatically schedule your pickup. |
Pickup Request:Request a pickup from U.S. and Canada locations. |
Bill of Lading Address Book:Use the Bill of Lading Address Book to streamline your Bill of Lading data entry.
|
Pickup Request:Customize this secure tool to speed the process of scheduling your pickups. |
Bill of Lading File Folder:Access completed BOLs, drafts and templates. |
Shipping Labels:Use our online tool to create a printable PDF of your shipping labels. |
Transit Times and Tracking |
| We make tracking easy and give you a variety of tracking options. | |
Service Day Calculation:Enter origin and destination ZIP or postal codes for standard transit times. |
Tracking:Use a PRO, bill of lading, PO, or booking number to track your shipment. |
Service MapsEnter your shipment origin terminal or postal code and your desired service to view service maps to meet your shipping needs. Maps are also available as PDFs. |
E-Tracking:Customize your automatic email tracking notifications. |
ZIP Finder:Find a city or a ZIP/postal code in the YRC Freight system. |
Proactive Tracking:Obtain real-time status updates and shipment trailer history on all your active shipments. |
E-Tracking:Enter a PRO number to track all your shipments and choose the notification option that best suits you. |
Shipping Documents and Reports |
| Obtain your shipping documents and current and historic shipping information. | |
Shipping Documents:View, print or request to have your bills of lading, proofs of delivery or weight and inspection certificates faxed. |
Shipment History:Enter a PRO number to view the associated trailer history. |
Reports:Obtain in-depth information on your cargo claims, invoices, manifest shipment status, service days, shipment exceptions and transit analysis through one robust tool. Customize the tool to run reports at specific times, choose your delivery method and the information you want in your report. |
Invoicing and Payments |
| Obtain your open invoices and supporting documentation online. Get a summary report of all your open invoices and request that an incorrect invoice be reviewed. | |
Invoicing:View details of open invoices with links to corresponding shipping documents. |
Payment History by PRO:Enter a PRO number to view payment history. |
Payment History by Check:View all your checks and view check details for six months after the date of deposit. |
Payment Resolution:Reapply or refund overpayments. |
Customer Service |
| We offer a variety of tools that help us better serve you: | |
Guaranteed Service Billing Adjustment Request:File a guaranteed service billing adjustment. |
Live Chat:24x7 access to our Customer Service team through your computer. |
Guaranteed Service Billing Adjustment Status:Check the status of your adjustment request. |
Mobile Tools:We offer apps for the iPhone and the Droid and a mobile site that allow you to track YRC Freight shipments, get the latest news, and enjoy exceptional customer service through chat, email or one-button calling. |
Problem Reporting:Tell us about a problem with your shipment; we'll help you resolve it. |
Technical Support:Tool questions? Call us at 800-548-0435. |
Problem Status:Use the ticket number you received through the Problem Reporting tool to check the resolution status. |
Customer Service:Call 1-800-610-6500 for answers and solutions 24 hours a day, 365 days a year. |
Claims Resolution |
| Print a claim form to complete and mail to us, submit a claim online or obtain the status of your loss and damage claims. | |
Cargo Claim Form:**Complete and print a Cargo Claim PDF**. |
Overcharge Claims:File an overcharge claim online. |
Cargo Claim Status:Check your cargo claim status. |
Overcharge Claim Status:Review the status of your overcharge claim. |
Forms |
| Visit our Shipping Forms library to print PDFs** of forms, permits, shipping documents and instructions or complete PDFs online. | |
| You must be registered for my.yrcfreight to use these secure and personalized tools. **Viewing PDFs Requires Acrobat Reader. Download a free copy. |
|
| yrcfreight User, Non Registered | my.yrcfreight Registered User | Personalizing yrcfreight and my.yrcfreight |
|---|---|---|
Customer Location List:View, update and create new lists of your customer locations. |
||
Find a Terminal:Enter your ZIP or postal code to find your terminal. |
Pricing and Quoting | |
Pricing, Tariff 100:Review rules and conditions regarding our services. |
||
Your Pricing Program:Display your pricing programs for one or more locations. |
||
Rating & Routing:Tell us about your shipment to receive a quote based on list freight shipping rates. |
||
Rate Quote:Obtain standard, guaranteed, expedited and/or truckload freight rates and quotes based on your personal pricing program. |
||
Rate Quote File Folder:Use a date or date range to search for a specific quote ID. |
Bill of Lading and Pickup | |
Create Bill of Lading:Quickly create your bill of lading (BOL), save templates and drafts, and automatically schedule your pickup. |
||
Bill of Lading Address Book:Use the Bill of Lading Address Book to streamline your Bill of Lading data entry. |
||
Bill of Lading File Folder:Access completed BOLs, drafts and templates. |
||
Pickup Request:Request a pickup from U.S. and Canada locations. |
||
Pickup Request:Customize this secure tool to speed the process of scheduling your pickups. |
||
Shipping Labels:Use our online tool to create a printable PDF of your shipping labels. |
Transit Times and Tracking | |
Service Day Calculation:Enter origin and destination ZIP or postal codes for standard transit times. |
||
Service MapsEnter your shipment origin terminal or postal code and your desired service to view service maps to meet your shipping needs. Maps are also available as PDFs. |
||
ZIP Finder:Find a city or a ZIP/postal code in the YRC Freight system. |
||
E-Tracking:Enter a PRO number to track all your shipments and choose the notification option that best suits you. |
||
Tracking:Use a PRO, bill of lading, PO, or booking number to track your shipment. |
||
E-Tracking:Customize your automatic email tracking notifications. |
||
Proactive Tracking:Obtain real-time status updates and shipment trailer history on all your active shipments. |
Shipping Documents and Reports | |
Shipping Documents:View, print or request to have your bills of lading, proofs of delivery or weight and inspection certificates faxed. |
||
Reports:Obtain in-depth information on your cargo claims, invoices, manifest shipment status, service days, shipment exceptions and transit analysis through one robust tool. Customize the tool to run reports at specific times, choose your delivery method and the information you want in your report. |
||
Shipment History:Enter a PRO number to view the associated trailer history. |
Invoicing and Payments | |
Invoicing:View details of open invoices with links to corresponding shipping documents. |
||
Payment History by Check:View all your checks and view check details for six months after the date of deposit. |
||
Payment History by PRO:Enter a PRO number to view payment history. |
||
Payment Resolution:Reapply or refund overpayments. |
Customer Service | |
Guaranteed Service Billing Adjustment Request:File a guaranteed service billing adjustment. |
||
Guaranteed Service Billing Adjustment Status:Check the status of your adjustment request. |
||
Problem Reporting:Tell us about a problem with your shipment; we'll help you resolve it. |
||
Problem Status:Use the ticket number you received through the Problem Reporting tool to check the resolution status. |
||
Live Chat:24x7 access to our customer service team through your computer. |
||
Mobile Tools:We offer apps for the iPhone and the Droid and a mobile site that allow you to track YRC Freight shipments, get the latest news and enjoy exceptional customer service through chat, email or one-button calling. |
||
Technical Support:Tool questions? Call us at 800-548-0435. |
||
Customer Service:Call 1-800-610-6500 for answers and solutions 24 hours a day, 365 days a year. |
Claims Resolution | |
Cargo Claim Form:**Complete and print a Cargo Claim PDF**. |
||
Cargo Claim Status:Check your cargo claims status. |
||
Overcharge Claims:File an overcharge claim online. |
||
Overcharge Claim Status:Review the status of your overcharge claim. |
Forms | |
| Visit our Forms Library to print PDFs** of forms, permits, shipping documents and instructions or complete PDFs online. | ||
| You must be registered for my.yrcfreight to use these secure and personalized tools. **Viewing PDFs Requires Acrobat Reader. Download a free copy. |
||
