Border Security

Border Ambassadors

YRC Freight customers shipping to and from Canada and Mexico will enjoy a border crossing experience unlike anything available in the market with our Border Ambassador™ Service.

YRC Freight border ambassadors

Our experienced border ambassadors ensure the fastest and easiest border crossing for through shipments.

  • Monitor your shipment's progress across the border.
  • Advise you if there's a delay.
  • Explain what we're doing to resolve delays or issues.

You receive personal attention, electronic visibility of shipments, single point of contact and door-to-door service. Border ambassadors track the progress of every shipment as it clears the border. We act on your behalf by working with the brokers and forwarders to expedite border crossings. And we continuously follow up on the shipment's status until it has crossed the border.

After your shipment crosses the border, we continue monitoring it to its destination.

Border ambassador services

  • One company from pickup to delivery
  • One invoice
  • Dedicated linehaul units with continuous satellite tracking during move in Mexico
  • Radio-dispatched pickup and delivery units
  • Scheduled service to and from the border
  • Employees trained with the same operational procedures as in the United States and Canada
  • Service centers in Mexico use the same standards to operate as those in the United States and Canada
  • Obtain personal assistance when you call toll-free for more information: 1-800-468-5739 and 1-800-610-6500 or 01-800-874-2000 (in Mexico only)

Start Today!

Call Us: 800-435-8242
800-468-5739
800-610-6500
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