Border Ambassadors

YRC customers shipping to and from Canada and Mexico will enjoy a border-crossing experience unlike anything available in the market with our Border AmbassadorTMService.

Our experienced border ambassadors ensure the fastest and easiest border crossing for through shipments.

YRC Border Ambassadors
  • Monitor your shipment's progress across the border
  • Advise you of delays
  • Explain what we're doing to resolve issues

You receive personal attention, electronic visibility to shipments, single point of contact and door-to-door service. Border ambassadors track the progress of every shipment as it clears the border. We act on your behalf by working with brokers and forwarders to expedite border crossings. And we continually follow up on the shipment's status until it has crossed the border.

After your shipment crosses the border, we continue monitoring it until it reaches its destination.

Border Ambassador Services
  • One company from pickup to delivery
  • One invoice
  • Dedicated linehaul units with continuous satellite tracking during move within Mexico
  • Radio-dispatched pickup and delivery units
  • Scheduled service to and from the border
  • Employees trained with the same operational procedures as in the United States and Canada
  • Service centers in Mexico have the same standards as those in the United States and Canada
  • Personal assistance when you call toll-free for more information 1-800-468-5739 and 1-800-610-6500 or 01-800-874-2000 (Mexico only)

Questions?

Call 1-877-330-3321.

News:

Related Links:

Guide to Border Security Acronyms:

FAST: U.S. and Canadian Free and Secure Trade
C-TPAT: Customs-Trade Partnership Against Terrorism
CSA: Customs Self Assessment
PIP: Partners in Protection
ACE: Automated Commercial Environment
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