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ExpressWORKS®
Technical Questions Don't see your question? E-mail ecomm@yrc.com
Set up discount information Where do I set up my discount information in
ExpressWORKS?
For additional assistance, please refer to the ExpressWORKS online help or contact E-Commerce Support at 1-800-522-3826 or email ecomm@yrc.com. Where do I Enter Fuel Surcharge in ExpressWORKS?
When you create a bill of lading (BOL), the tool checks the Fuel Surcharge field to ensure it's completed on the BOL. Please check our website for updated percentage amounts: Go to www.yrc.com, then click Shipper's Info, then Fuel Surcharge. How do I know whether the new rates in ExpressWORKS apply to me?
Please contact your account executive for any questions pertaining to your pricing program with us. Will ExpressWORKS for Windows stop working
if I don't update to the current rates?
No, the software will not expire; however, you must register to continue using the bill of lading module after a 60-day trial. You need not update the software, but please remember that each year, a new Rate Base is available. To keep your rates up-to-date, we recommend that you update your software periodically. How do I set up ExpressWORKS on a network? Default installation is sufficient with the exception of directing the data to be installed on the network drive. You will be prompted to make this choice. You may install additional workstations in the same fashion as long as no data has been entered. For further assistance, have your systems administrator contact our E-Commerce Support Desk at 1.800.522.3826 or email ecomm@yrc.com. How do I add a proper shipping name for hazardous
material?
How do I obtain and enter a new block of PRO
numbers?
How do I archive my bills of lading?
How do I display my archived bills of lading?
When you open the Advanced or Simple Bill of Lading, you will see at the top that you are using Archived Data. You will need to return to the current data file before you create a new bill of lading. I am still using your DOS version of ExpressWORKS. How can I
get my data from the old version to the new ExpressWORKS?
You MUST be on Version 2.0x of the old ExpressWORKS. On the ExpressWORKS for Windows CD-ROM, there is a folder labeled Convert. Double click this folder and choose Convert.Exe. This will move your Addresses, Carriers and Commodities from the old program into the new program. How do I import my data into the ExpressWORKS
program?
Contact the E-Commerce Support Desk at 800.522.3826 or email ecomm@yrc.com to obtain a copy of the Import Specification Guide. How do I export my data from the ExpressWORKS program?
For further assistance, contact E-commerce Support at 1-800-522-3826 or email us at ecomm@yrc.com. |
Questions? Call 1-800-522-3826 or contact us by email. |