Shipment Protection

Freezable Protection FAQs

1. What are freezable shipments?
Freezable shipments are products that have the potential to freeze during transport, resulting in damage to the product.
2. What is the Freezable Protection program at YRC?
The YRC Freezable Protection policy covers products that freeze at or below 35° F./1.5° C. Our Protective Services Policy is designed to safely transport Freezable Protection shipments for participating shippers. The policy uses well-established procedures for handling shipments in freezing weather, including:
  • Monitoring weather forecasts using AccuWeather
  • Labeling shipments and waybills distinctively to easily identify freezable goods
  • Sheltered areas to hold freezables during severe weather condition
  • Procedures for protecting goods while in transit
3. What types of products are shipped as Freezable Protection shipments?
Many types of products qualify as freezables, but not all are included in the Freezable Protection program. YRC provides freezable protection to such industries as chemical and allied products, food and beverage, candy, pharmaceutical, cosmetic and agricultural.
4. When is the YRC Freezable Protection service available?
YRC is the only carrier to provide year-round protection on its Freezable Protection program. The primary season is from September through April.
5. How much does Freezable Protection cost?
The YRC Freezable Protection service is free to qualified shippers in the continental United States and for shipments to and from Canada and Mexico. There is a charge for the use of heated trailers for shipments originating and delivering in Canada.
6. How do I get more information or sign up for the YRC Freezable Protection program?
Contact your YRC account executive to apply for the program, or contact your YRC service center.
7. How successful has the Freezable Protection program been at YRC?
Since its inception, the program has maintained an industry-leading 99.9-percent claim-free record.
8. Who is responsible for ensuring the success of the YRC Freezable Protection service?
Everyone at YRC takes pride in our success with handling freezable shipments—from the driver who picks up your goods to dock handlers and to your Customer Support Center and data entry personnel. Our entire YRC team makes sure your shipment is delivered on time without damage.

Questions?

Contact your Customer Support Center.
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