LTL

No-fee Guarantee

No-fee, Money-back Standard Service Guarantee

Peace of mind on standard LTL moves across the United States and Canada

Everywhere your business takes you our comprehensive network is there. You also want peace of mind that your shipments will arrive as planned. Trust YRC for that, too. Now, with our No-fee, Money-back Standard Service Guarantee, shipments deliver on the scheduled service date or you don't pay. Simple as that.
Features
  • No-fee, money-back guarantee on all direct shipments across our comprehensive North American network rated on the current version of the YRC North America base rates (tariff 551/557 or Preferred Pricing tariff 4516).
  • Available on YRC and YRC Reimer standard transit schedules within the contiguous 48 states and between the U.S. and Canada. Not included on service in Alaska, Hawaii, Mexico or Puerto Rico.
  • 100% reimbursable on all net line-haul charges and fuel surcharges if we fail to deliver by end of day (11:59 p.m., local time) on the scheduled service date, simply file a claim or call your local customer service center.
Benefits
  • Enjoy peace of mind, knowing your shipment will be delivered on time.
  • Receive the added value of a service guarantee, at no additional charge without boxes to check or notations to write on the bill of lading to activate the service.
  • Relax; there are no boxes to check or notations to write on the bill of lading to activate the service.
  • Experience simply reliable transportation from the Genuine Heavyweight Experts™.
Advantages
  • Seamless national and regional transportation from a team of experienced service professionals.
  • Higher level of shipping exactness available to all customers, regardless of pricing program, for an additional fee with Guaranteed Precision™ services.
    • Guaranteed AM: Guaranteed delivery by noon on the standard service date.
    • Guaranteed PM: Guaranteed delivery by 5 p.m. or end of business day on the standard service date.
    • Multiday Window: 2- to 5-day multiday delivery window options with service by 5 p.m. or end of business day. Will not deliver early or late.
Contact your account executive or your Customer Support Center.
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