Consistent, reliable and high quality
Residential Shipping Solutions
Whether the destination is a residence or business, some deliveries don't go to a dock door. For those shipments you need Residential Solutions from YRC. This white glove service ensures your customers are as pleased with the delivery experience as you are.
Our Residential Solutions are engineered for your peace of mind. You'll receive consistent, predictable, integrated service – from beginning to end – from drivers who are extensively trained and well equipped to handle any situation. This is especially important when delivering heavyweight shipments into a customer's home or office.
Features
- National coverage to all the U.S., Canada, Puerto Rico, Hawaii and Alaska
- Three levels of service based on the shipment's requirements and the delivery environment:
Standard Threshold Delivery
- Delivery to driveway, curbside, front step, front door or inside garage
- Two delivery personnel always provided. Delivery equipment includes lift gate-equipped truck, pallet jack, and hand truck and two personnel
- Because of the lift gate restrictions on straight trucks, the weight of each pallet cannot exceed 1,500 pounds
- Does not include uncrating, unpacking, de-skidding, placement, debris removal, or set-up services
Premier Inside Delivery
- Inside delivery to a room of choice
- Includes 30 minutes of service for de-skidding, placement and debris removal to an off-site receptacle
- Two delivery personnel always provided. Delivery equipment includes lift gate-equipped truck, pallet jack, and hand truck and two personnel
- Weight of the individual piece can not exceed 500 pounds or will require additional personnel and an additional charge
Premier Plus Inside Delivery
- In addition to the services included with Premiere inside delivery, Premiere Plus gives you access to additional time and personnel for greater flexibility
- Additional wait time or labor
- Deliveries up or down multiple flights of stairs
- Light set up
Advantages
- Relax with the knowledge this high-quality service is engineered for damage-free deliveries
- Save time with a single point of contact for an integrated service, from pickup to delivery
- Enhance your customer service level with quick, reliable, timely shipment information across the entire move using our online visibility tools
- Rely on YRC to fully manage the returns process with our proactive dedicated Residential customer service team
- Enjoy the predictability of standardized processes, from tracking/tracing to customer service
- Know that the price you are quoted will be the price you pay, with no hidden costs
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