a stronger network
You won't "see" the most recent changes in the YRC Freight network – but we're confident you'll notice the difference. Working together with our union professionals, we've implemented network changes that allow us to reliably deliver consistent, high-quality, long-haul service.
"The changes we're making in the network are focused on our long-haul lanes and allow us to reduce the number of times a customer's shipment is handled," says Mitch Lilly, senior vice president of operations for YRC Freight. "Our customers want to feel confident that when we say we'll deliver their shipment in three days, we deliver it in three days. Safe and on time – that's our goal with every shipment. The network changes help us deliver on that promise."
Lilly says the changes will be seamless to customers. No terminals are closing and YRC Freight will continue to handle next-day shipments. The network changes simply allow YRC Freight to further focus on what we do best: long-haul shipments between 500 and 3,500 miles.
"This is a logical part of our overall growth strategy," says Lilly. "We are the original LTL experts and we understand that LTL shippers need to build additional flexibility and reliability into their supply chains. With the network enhancements, YRC Freight provides comprehensive service throughout North America more reliably than ever."
Free for you:
A Shipper's Guide to Packaging
Can bubble wrap be used for something other than protecting fragile or oddly shaped products? Absolutely. The light and flexible packaging material can also be used to fill voids inside a shipping container – further protecting your shipments.
Is interlocking cartons on a pallet a good idea? No – and that comes as a surprise to many shippers. The idea that interlocking cartons will stabilize the palletized load is a common misperception. It's much better, and safer, to stack boxes in columns, corner-to-corner and edge-to-edge for the greatest stacking strength. Your pallets can then be stabilized and secured with banding or stretch wrap.
What's the recommended way to seal a package? Over the years, we've discovered that the three-strip taping method, also known as the "H taping method," is the best approach. If you're not sure what that taping method involves, relax! Now, we can show you.
You'll find tips on sealing packages, building pallets and more in A Shipper's Guide to Packaging, a new quick-read publication from YRC Freight. Sharing easily accessible tips for shippers is just one more way we deliver confidence. Take a look and help us keep all your shipments safe and secure!
Bubble, bubble, toil and trouble
Customer kudos: Traffic Tech
Monica Hernandez, traffic operations coordinator for Traffic Tech, recently made our day with this enthusiastic email about the YRC Freight mobile apps, which keep great transportation management tools right at your fingertips. Thanks, Monica!
Last night I was thinking about how much I love my job, so I decided to go on my iPod touch and look to see if there were any apps for transportation, logistics, trucking, anything. The first thing that comes to my mind of course is YRC Freight, so I searched "YRC Freight" and an app came up!!!! I was so excited! I now have the YRC Freight app on my iPod touch! It's super cool – I can track shipments, get ZIP codes, chat with a rep and get a quote! YRC Freight rocks!
Focusing on improved service
In keeping with our renewed focus on doing what we do best, YRC Freight is realigning account service teams on large corporate accounts so customers will have direct access to the experts they need. The change, now under way, enables customers to work directly with the LTL experts at YRC Freight or the regional professionals at Holland, New Penn and Reddaway.
"The new alignment will improve communications between customers and their sales team," says Rick Mathews, senior vice president of sales and marketing for YRC Freight. "With this set-up, customers won't have to work through a liaison or go through a chain of command – they'll work directly with YRC Freight or the regional operating company."
Under the previous alignment, Mathews says transportation solutions were discussed across as many as four companies.
"With the new model, our customers will be served by corporate account executives who have a better understanding of each account's needs and can provide deeper, more detailed solutions," he says.
Mathews says the sales team transition is expected to be completed by May 1.
"The new corporate account executives won't miss a beat," Mathews says. "Our customers should feel confident that this is a change for the better."
Wilson Meier, a driver at YRC Freight terminal 116 in Deer Park, New York, has been selected as the New York State Motor Truck Association 2011 Driver of the Year.
Meier, a YRC Freight driver since 2002, is an outstanding employee by any measure, says John Schelling, terminal manager at Deer Park.
"He's one of the best at getting freight off our trucks," Schelling says. "He gets a lot of compliments from customers, he's very professional, and when new regulations come out, like the new cell phone rule, he's always the guy who tells the other drivers what's going on. When he talks, the whole place listens – he has that much respect."
Wilson Meier, Driver
Meier makes regular deliveries to the Hauppauge Industrial Area, one of the largest and busiest industrial areas in the world. He has never had a preventable accident. In addition, he provides safety, hazardous-material and other training for 70 drivers, dockworkers and clerical employees at the facility. He is a frequent competitor in state truck driving competitions, and placed third in 2009 in the 5-axle competition.
Accompanied by his wife, Meier received his award March 27 at the association's Truck Safety and Education Symposium in Albany, New York. Congratulations!
Mild weather keeps
One of the mildest winter weather seasons on record has helped to ease weather-related delays for most of the national supply chain industry. Freight movement and inventory replenishment activity was strong in the first quarter of the year according to a Jeffries survey issued this week. Jeffries also commented in the survey that the driver shortage problems across the country were going to have an impact on capacity and labor costs for the sector.
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March auto sales surprisingly strong
In what continues to be a pleasant surprise for automakers, both foreign and domestic, auto sales continue to be strong for the U.S. Sales in March were up 13 percent from a year ago, despite what some automakers would consider to be a tight inventory environment. Small, fuel-efficient cars are still flying off dealer showroom floors--but even some light duty pickups at Ford, GM, Dodge, and Toyota showed strength in the month. A strong auto market is still a positive sign for most U.S. manufacturing.
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ISM PMI for manufacturing strong,
but some weakness hints
The much touted Institute for Supply Management's PMI for manufacturing came in just a point above last month's figure, but remained well above the critical '50' mark representing the breaking point between industry expansion and contraction. One key indicator in the report that many analysts hone in on is the New Orders vector. New Orders were flat to slightly down in the month, signaling that most companies are likely operating closer to "just-in-time" inventory systems even as some positive economic growth seems evident and the risk of stock-outs grows.
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