Faster, more reliable service
Now there are more reasons than ever to ship with YRC Freight. With the improvements we’ve made around the country, YRC Freight is improving speed and reliability throughout our network.
Today, YRC Freight delivers confidence with:
- Faster service into and out of every major U.S. city
- Improved speed and reliability in more than 24,000 lanes
- Less risk of damage: 700,000 fewer freight touches per year
 “We’ve made improvements on more than 24,000 lanes,” says Mitch Lilly, senior vice president-operations for YRC Freight. “Our team of professionals is focused on delivering every shipment safely and on time. We have a proud history as the leaders in LTL and we’re doing everything necessary to ensure that we maintain that heritage as we build a successful future.”
Lilly says YRC Freight is now at least one day faster in high-density lanes across our comprehensive North American LTL network. What does that mean for you? Find out! Visit yrcfreight.com and enter the ZIP code for your shipments.
“The response we’re already getting from our customers is very positive and encouraging,” says Jeff Rogers, president of YRC Freight. “We’ve been out there talking with customers, listening to their needs, and making the network changes needed so we can provide the best possible service – improving our speed and reliability. It’s not just a matter of getting the freight there faster. It needs to arrive safely.
“We’re pleased with the results so far, but we’ll never be done improving. YRC Freight is here for the long term and we intend to continually get better for our customers.”
Is your BOL OK?
 When it comes to Time-Critical service, you make a critical difference. Using the authorized verbiage on your BOL helps ensure the service you want is the service we deliver.
For example, if you want guaranteed expedited service with delivery on June 21 by noon, you must write: “Time-Critical 6/21/12 by noon” on the BOL. You also need to include the quote ID on the BOL. You’ll find all the authorized verbiage for YRC Freight expedited and guaranteed services here.
In addition, we encourage you to read this to stay informed about the latest changes in the Tariff 100 rules and conditions that apply to Time-Critical. If you have any questions, please ask your account executive or send an email to Tariff_100_Update@yrcw.com.
Fourth of July shipping hours
 Plan now to keep your shipments moving on Independence Day. If you have any Time-Critical pickup or delivery needs on Wednesday, July 4, call the YRC Freight Customer Service Center at 1-800-610-6500, especially if you are typically a quote-free customer. Please be sure to visit the YRC Freight Routing Service Calculator for transit time information and holiday impacts to Time-Critical and Guaranteed Standard services.
The living is easy
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Power delivered
 When a wind turbine breaks down in a remote area of Canada, it could be lights out. To prevent a power loss, the turbine operator trusts YRC Freight to rush parts from a Denver warehouse across the border to the wind farm.
This is no small matter: The customer operates nearly 50,000 power-generating wind turbines in countries around the world, including Canada. The turbines are large constructions, with blades as long as 148 feet, placed on towers over 260-feet high and weighing a total of nearly 270 tons.
The failure of a turbine requires immediate response and YRC Freight delivers. Our Time-Critical expedited service is engineered to provide reliable, flexible, responsive solutions to meet any need, at any speed, guaranteed. Even if that means specialized equipment and delivery to remote areas.
How’s it working? With YRC Freight Time-Critical, 100 percent of the customer’s shipments have delivered on time and damage free. Most importantly, our customer maintains its reputation for reliable wind-generated power in Canada.
Chris Johnson:
Confidence Delivered®
 As an operations coordinator for the YRC Freight terminal in St. Paul, Minn., Chris Johnson is respected for being customer focused, dedicated and a team player. His efforts have been noticed and rewarded: Johnson recently received a YRC Freight Confidence Delivered award.
“Chris treats both internal and external customers with high regard,” says Mark Heining, terminal manager. “Customers admire his honesty, forthrightness and integrity. When he commits to a customer that something will be done, it gets done.”
Johnson is responsible for city operations in one of the largest pickup and delivery areas in the country, and also shares dispatch responsibilities for seven service centers that are part of the terminal’s regional operations.
“Chris also queries the self-directed service center drivers as to what their plan is to ensure we are meeting our customer expectations,” says Heining. “Chris is well respected and liked by city drivers at all locations.”
Congratulations to Chris Johnson and all our YRC Freight Confidence Delivered award winners!
Industry news
Consumer prices ease; is this a sign of economic weakness?
The Federal Reserve's Consumer Price Index fell 0.3 percent last month, the sharpest decline since December 2008. Holding back inflation last month, U.S. gasoline prices fell 6.8 percent, the most in more than three years, the Labor Department said. The reason for the decline appears to be Europe's debt crisis, which menaces the global economy and has pushed world oil prices lower.
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Trucking index shows positive economic momentum
The American Trucking Associations' For-Hire truck index has risen 2.8 percent in April from a year earlier, and has increased 0.2 percent the prior month, marking 29 months of growth. According to a Bloomberg report, “The economy has never contracted without tonnage turning negative first, so the truck figures are a leading indicator, providing the first signal of a slump.”
Get the full story.
Retail business inventories
grow in April
The Commerce Department released its business inventory report for April last week and the report showed that inventories increased by 0.4 percent to a seasonally adjusted $1.575 trillion. The gain was slightly above expectations for a 0.3 percent rise among economists surveyed by Dow Jones Newswires. Sales rose a modest 0.2 percent to a seasonally adjusted $1.250 trillion.
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